Terms of Use

1. Who can use the Portal

Access is by invitation only — you must be an authorized member of a Bridger client workspace, or a member of the Bridger team. You’re responsible for activity under your account and for keeping your access private.

2. Signing in

The Portal uses passwordless, one-time email codes — there’s no password to manage. Keep your email account and devices secure, and don’t share sign-in links or codes. Tell us promptly if you suspect unauthorized access.

3. What the Portal is for

The Portal lets you view presentations, projects, and related materials Bridger has shared with your workspace, follow their progress, and submit feedback or responses where invited. Materials are provided for your internal review in connection with your engagement with Bridger.

4. Confidentiality & ownership

Presentations, designs, analytics, and other materials in the Portal are confidential and remain the property of Bridger or its clients. You may view and use them only for your engagement. You may not copy, redistribute, publish, or share them outside your organization without written permission. Trademarks and brand assets remain their owners’ property.

5. Acceptable use

• Don’t attempt to access workspaces, data, or accounts that aren’t yours.
• Don’t scrape, reverse-engineer, probe, or interfere with the Portal or its security.
• Don’t upload malware or unlawful, infringing, or harmful content.

6. Your content

Material you or your organization give us or submit in the Portal — including sales and training material, feedback, form and module responses, and content edits — is your “Customer Content.” You own it.

• You grant Bridger a license to store, process and display Customer Content only to provide the Portal and our services to your organization.
• Nothing about your content makes any AI model smarter: we do not use your material to train, fine-tune, develop or improve any model. We will not use Customer Content to serve any other customer.
• When your organization asks, or when the engagement ends, we delete your workspace. That removes its database records, its uploaded images and media, and its presentation screenshots. On request, we also remove its GitHub repository, its presentations’ published files and the files submitted through its forms.

Only submit content you have the right to share.

7. Availability

We work to keep the Portal available and accurate, but it is provided “as is.” Features may change and access may be limited for maintenance.

8. Plans, billing & renewal

This section applies if your organization buys a plan, a project or an add-on from us. If you have a signed proposal or order with us that says something different, that document wins where the two disagree.

• Subscriptions renew automatically. Workspace plans and Sales Academy rep seats are billed in advance, monthly or annually as you choose at checkout, and renew for the same period at the price then in effect until you cancel. Checkout shows the price, the period and the renewal before you pay, and we email a receipt for every payment. On an annual plan, we email you at least 30 days before it renews.
• Free months. Some plans start with free months. Checkout shows the date the first charge falls due; unless you cancel before then, the plan continues as a paid plan and your saved payment method is charged on that date.
• Sales Academy seats are priced per rep, from 5 reps. Owners, managers and editors are free. A rep counts as a seat once they are assigned at least one ramp plan or play, and we count seats once a quarter.
• Projects are quoted in writing before work begins, and paid in full at the start or half at the start and half at delivery, as your quote says. The second half falls due when we deliver, whether or not a plan continues. If you cancel a project after work has started, the first payment is not refundable, and work completed beyond it is charged at the quoted rate.
• One-time add-ons, such as a guided launch or a custom domain, are charged once.
• Payment. Card payments are processed by Stripe; we never see or store your full card number. We can also invoice you for payment by bank transfer, due within 30 days of the invoice date. Prices do not include taxes, which we add where we are required to collect them.
• Failed payments. If a payment fails, Stripe retries it for about a month and emails your billing contact. Your plan keeps working while we retry. If payment is still outstanding when the retries end, the plan’s paid features switch off until it is paid. Your published presentations stay online: we do not take a presentation down because a payment is late.
• Cancelling. You can cancel a subscription at any time from your workspace’s Billing tab, or by emailing legal@bridgercreative.com. Cancellation takes effect at the end of the period you have paid for; you keep the plan until then and are not charged again. Fees already paid are not refundable, including for unused time in a period, except where the law requires it.
• Price changes. For a subscription you already have, we email your billing contact at least 30 days before a new price applies, and it applies from your next renewal after that notice. You can cancel before then.

9. Suspension & termination

We may suspend or end access at any time — including when an engagement concludes or these terms are breached. On termination, your right to access the materials ends.

10. Limitation of liability

To the fullest extent permitted by law, Bridger is not liable for indirect, incidental, or consequential losses arising from your use of the Portal.

11. Governing law

These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in California.

12. Changes & contact

We may update these terms; we’ll note material changes in the Portal. Questions: legal@bridgercreative.com.